At Hotel JIP - Breezy Heights, nestled in the vibrant Mahipalpur Extension of New Delhi, we deeply value the trust you place in us when making your travel arrangements. We understand that unforeseen circumstances can arise, necessitating changes to your plans. To ensure a transparent and fair process, we have developed a clear and comprehensive refund policy for all online bookings made through our official website.
Our refund policy is designed to provide you with flexibility while also allowing us to manage our bookings effectively. The refund amount you are eligible for is determined by the timing of your cancellation relative to your scheduled check-in date.
• Full Refund (100%): If you need to cancel your reservation 15 days or more prior to your scheduled check-in date, you will receive a complete refund of the total booking amount. This allows ample time for us to reallocate the room and minimizes any inconvenience.
• Partial Refund (50%): For cancellations made between 7 and 15 days prior to your check-in date, you will receive a 50% refund of the total booking amount. This partial refund acknowledges the shorter notice period while still providing you with a portion of your investment.
• No Refund: Unfortunately, we are unable to offer refunds for cancellations made 7 days or less prior to your scheduled check-in date. This policy reflects the challenges of rebooking rooms on short notice and the associated costs.
• The date and time of your cancellation will be determined by when we receive your official cancellation request.
• All refunds will be processed using the original payment method used for your booking, ensuring a secure and straightforward transaction.
• Please allow a processing period of 30 business days for the refund to be reflected in your account. The exact timeframe may vary depending on your financial institution.
• To initiate a cancellation and request a refund, please contact our dedicated customer service team via email at info@jiphotels.com or by phone at +91 9717578896. Please have your booking confirmation number readily available to expedite the process.
• This refund policy applies exclusively to bookings made directly through our official website. Bookings made through third-party platforms may be subject to different refund policies.
• Hotel JIP - Breezy Heights reserves the right to modify or amend this refund policy at any time without prior notice. Any updates will be promptly posted on this page for your reference.
We strongly encourage you to carefully review your booking details before confirming your reservation. We are committed to providing a positive and transparent booking experience and appreciate your understanding of our refund policy. We look forward to welcoming you to Hotel JIP - Breezy Heights and ensuring a comfortable and enjoyable stay in New Delhi.
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